Privacy Policy

At eNaturalMart, we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information when you visit our website or make a purchase from our online store. By using our services, you consent to the data practices described in this policy.

1. Information We Collect

We collect information to provide and improve our services. The types of information we may collect include:

• Personal Identification Information: This includes your name, email address, phone number, and shipping and billing addresses when you place an order or create an account.

• Payment Information: We collect information required to process your payments, such as your credit card details or other payment method information. Please note that we do not store full credit card numbers on our servers; this information is securely processed by our third-party payment gateways.

• Website Usage Data: We automatically collect non-personal information about your visit to our website, such as your IP address, browser type, device information, and pages you visited. This helps us understand how our site is used and to improve its functionality.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Process Orders: To fulfill and manage your purchases, including processing payments, shipping products, and communicating with you about your order status.

• To Improve Our Services: To analyze website traffic, user behavior, and product trends to enhance your shopping experience and improve our product offerings.

• To Personalize Your Experience: To recommend products and provide personalized content that we believe may be of interest to you.

• For Communication: To respond to your inquiries, send you order updates, and, with your consent, send you promotional emails about new products, special offers, and other updates.

3. Data Sharing and Disclosure

We respect your privacy and will not sell, rent, or lease your personal information to others. We may share your information with trusted third-party service providers who assist us in operating our business and providing services to you, such as:

• Payment Processors: To securely process your payments.

• Shipping and Logistics Partners: To deliver your orders.

• Marketing and Analytics Services: To help us understand and improve our business.

These third parties are bound by confidentiality agreements and are only permitted to use your information for the specific purposes we have authorized.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences, track your shopping cart, and analyze website usage. You can manage your cookie preferences through your browser settings.

5. Data Security

We take the security of your personal information seriously. We implement a variety of security measures, including data encryption and secure servers, to protect your information from unauthorized access, disclosure, alteration, or destruction.

6. Your Rights

You have the right to:

• Access your personal information that we hold.

• Request a correction of any inaccurate or incomplete information.

• Request the deletion of your personal information, subject to certain legal obligations.

• Opt-out of receiving marketing communications from us.

To exercise any of these rights, please contact us using the information provided below.

7. Policy Updates

We may update this Privacy Policy from time to time. We will post any changes on this page and encourage you to review the policy periodically. Your continued use of the site after any changes constitutes your acceptance of the new policy.

8. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at: contact@enaturalmart.com